Privacy Policy
We value your privacy. Learn how we collect, use, and protect your information.
Table of Contents
Introduction
Welcome to Bloomerio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online education platform.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services. By using our platform, you consent to the collection and use of your data as described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products, or otherwise contact us.
- Personal Identifiers: Name, email address, phone number, and account credentials.
- Student Profile Information: Profile pictures, bio, learning goals, and course progress data.
- Billing Data: Credit card numbers, transaction history, and billing addresses (processed securely through Razorpay/authorized payment systems).
- Technical & Usage Data: IP addresses, browser types, device properties, session durations, and course interaction analytics.
2. How We Use Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use your data to:
- Facilitate account creation, user authentication, and profile customization.
- Deliver and track your progress in courses, certificates, and assessments.
- Send administrative communications, security alerts, and promotional announcements (which you can opt-out of at any time).
- Process payments, issue refunds, and prevent fraudulent transaction activity.
- Analyze usage patterns and refine our learning system algorithms to improve platform performance.
3. Data Storage & Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Encryption of sensitive data in transit using TLS/SSL and at rest using modern storage standards.
- Strict access controls limiting data viewability to verified personnel.
- Continuous vulnerability scanning and independent security auditing.
Note: While we do our absolute best to protect your information, no transmission over the internet can be guaranteed 100% secure. Please choose a strong password and secure your credentials.
5. Third-Party Services
We only share information with third parties with your consent, to comply with laws, to provide you with services, or to protect rights. We work with the following verified partners:
- Razorpay: For secure payment gateway processing. No credit card details are stored directly on our servers.
- Google Analytics: For tracking website traffic statistics and anonymous user behaviors.
- AWS Cloud Services: For secure server infrastructure, database hosting, and asset backup pipelines.
6. User Rights
Depending on your geographic location (such as under the GDPR or CCPA), you may have certain rights regarding your personal information. These rights include:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any inaccurate information.
- Deletion: The right to request that we erase your personal data under certain conditions.
- Restriction: The right to request that we restrict or object to the processing of your data.
To exercise any of these rights, please contact our support team using the information in Section 8.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your data has been stored in backup archives), we will securely store it and isolate it from further processing.
8. Contact Information
If you have any questions, comments, or concerns about this policy, or would like to submit a request regarding your data, you can reach our Data Protection Officer at:
Bloomerio Platform Support
Email: privacy@bloomerio.com
Address: 100 Innovation Way, Suite 400, Tech City, TC 10101
Phone: +1 (555) 019-2834
