HomeRefund Policy

Refund Policy

We want you to love learning. If a course isn't the right fit, here is how we handle refunds.

14-Day Guarantee

Request a full refund for any course purchase within 14 calendar days, no questions asked.

Fast Processing

Our student support team reviews and initiates approved refund transfers within 24-48 hours.

Flexible Credits

Choose between a direct cash refund to your credit card or platform credits to purchase other courses.

Refund Eligibility

To receive a full refund to your original payment method, the purchase must satisfy all the following terms:

  • Course purchased within the last 14 calendar days.
  • Less than 20% of the total course video content has been viewed.
  • You have not requested a refund for the same course previously.
  • No certificates of completion have been generated or claimed.

Non-Refundable Circumstances

Refunds cannot be issued under the following circumstances, even within the 14-day window:

  • Courses purchased more than 14 days ago.
  • Accounts with more than 20% of the course curriculum viewed/completed.
  • Course purchases that included downloadable project source code that has been accessed.
  • Promotional or custom enterprise team bundles (unless stated in agreement).
  • Purchases made via third-party coupon codes or external partner scholarships.
Workflow

The Refund Process

Follow these simple steps to request and receive your refund.

01

Submit Request

Go to your account dashboard, select your billing history, and click "Request Refund" next to the course, or email our support team directly.

02

Verification

Our student success team reviews the request to verify viewing progress and purchase dates against our 14-day eligibility criteria.

03

Approval & Payout

Once approved, the refund is initiated. Funds are credited back to your original payment method (Razorpay/Credit Card/UPI) within 5-10 business days.

Common Questions

Refund FAQs

You can submit a refund request directly from your student dashboard under Billing History, or by sending an email with your purchase receipt and account email to support@bloomerio.com. Our team reviews all requests within 24-48 hours.
Yes! If you purchased a course by mistake and would prefer to exchange it for another course of equal or lesser value, email support@bloomerio.com. If the eligibility criteria are met, we will gladly perform the exchange instantly.
For individual items purchased as part of a course bundle, refunds are only eligible if the entire bundle meets the refund criteria. Individual course items within a bundle cannot be refunded separately.
Once our team approves the refund, it is processed immediately on our billing gateway. The 5-10 day delay is standard banking and credit card processor clearing cycles to release the funds back to your card account.

Still have questions?

Our support team is available 24/7 to assist you. If you need details about your purchase eligibility or transaction details, send us a ticket.